Category: Gift shop

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1. GENERAL INFORMATION:
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Company Name:  Les Néréides

Address:  35 Long Acre

City:   London

State/Region:  England

Postal Code:  WC2E 9JT

Country:  GB

Website URL:  https://www.lesnereides.com/en

Phone:  020 7379 9197

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email: 

Website Type:  Unknown

Blog:  didn't find

Blog URL: 

 

2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form:  didn't find

How Fast Does This Their Website Load up

Desktop Site Load Time:  4.9

Mobile Site Load Time:  4.0

SSL Verified:  SSL verified

 

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage:  didn't find

Microformatscitation:  didn't find

Click To Call on page: didn't find

Facebook Connection:  No

Google+ Connection:  No

Pinterest Connection:  No

YouTube Connection:  No

Twitter Connection:  No

Instagram Connection:  No

Mobile Responsive:  didn't find

Mobile Optimized Site:  didn't find

Chatbot:  not using a chatbot

Citations:  24

Keyword:  Jewelry Store Camden, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  Jewellery Store

Categories:  Jewellery Store,Gift shop,Perfume store

Google+ URL:   https://www.google.com/maps/place/Les+N%C3%A9r%C3%A9ides/data=!3m1!4b1!4m2!3m1!1s0x0:0x2e3e610e29bd6ca1

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #:  65

Google+ Score:  4.1

Google My Business Videos:  2

Top Maps Company:  Celtic Dawn – Jewellery Arts Crafts and Gifts

List of Competitors:  Adina's Jewellery | Dinosaur Designs London | The Hirst Collection | Joyalukkas Jewellery | Chanel Fine Jewellery Boutique Harrods | De Beers Jewellers Harrods | Pristine Watches London – Sell Rolex

Google Bad Reviews #:  16

Google Reviewer 1, Name (Bad Review):  Sabine Voroshilova

Google Bad Review 1:  THIS PLACE IS A BUNCH OF LIERS!!!

On August 4, 2017 I bought a little necklace with ballerina for my little sister as a birthday gift. The price of the necklace is GBP 55, which is not that expensive, but as it is a gift I kindly asked if I can have it packed in a box. An arrogant brunette salesgirl (whose name is Rossana) then told me that they don't have any boxes at all and she gave me a pouch, which is nice enough in a simple occasion – for yourself, but not representable as a gift.

It is surprising how a jewellery shop doesn't have any boxes at all? I researched the company on the internet and saw that they offer gift boxes for around GBP 5. I came back to the shop and showed the picture to the same salesgirl and two of her other colleagues – they looked at the picture and acted like they have never seen the box before in their life. Moreover, the brunette girl repeated herself in a way as if I was mad – ‘I don't understand, I told you before we don't have any boxes'. She then CLEARLY said ‘that's how we are, it is our concept, we only offer pouches and not boxes'.

I had to accept this and look for a gift box somewhere else.

Next, on August 5,2017 my boyfriend bought me a necklace I liked for about GBP 195 or more than that. GUESS WHAT???? It was neatly packed in A BOX!

I understand if you cant sell those boxes or u have a strong policy of giving it only for some special pieces, but why to lie?????

Your staff made a fool out of me! How can we trust you? For example one of your staff told me that your pieces are very durable, because they are not of porcelain, etc. How can we know it is not another lie????

As a French company, if you want to do business in the UK, you have to understand that customer service standards are one of the highest in the world and very important for spoilt UK consumers. Please be so kind to employ professional staff that will not be laughing in a face of the customer…..

Response to the management:

I will write my response by editing my original comment here as I don’t see any other option.

Have you read my comment carefully? As I have clearly mentioned that your staff pointed to me that you don’t offer any boxes at all as it is the concept of your store.

You then told me that the next day you received these boxes…

So do you really want me to believe this?

Thank you for offering me to come back (which I haven’t done since this unpleasant incident) to collect one of your exclusive and hard-to-get boxes, but as your colleagues confirmed the boxes are unavailable I had to buy it from somewhere else.

Google Reviewer 2, Name (Bad Review):  I T

Google Bad Review (2):  As soon as I walked into the store I knew it wasn't going to be a pleasant visit. I walked in to see two members staff mid-conversation (not a problem) and politely greeted them. Yet, I wasn't greeted, rather, just looked at up and down. The staff didn't say a single word to me during my brief time in the shop- I was uncomfortable the entire time. I felt they'd rather get rid of me than speak to me! Poor excuse for customer service especially with a potential customer. Such a shame for such a nice looking store.

Google Good Reviews #:  42

Google Reviewer Name (Good Review):  Yin Min

Google Good Review:  So many nice and pretty things! Sales girl helped me and my friend choose and try many things, thanks for her patience when it was busy ans she was alone ❤️

Reviews last 30 Days:  0

Bad Review Percentage:  25%

Bad Reviews Top 10:  2

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  0

Website Backlinks:  0

Website Title: 

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  Jewelry Store Camden, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  0

PPC Adwords Monthly Budget($): 0

Google Analytics:  didn't find

Google Tag Manager:  didn't find

FB Retargeting Pixel:  did not find

Display Ad Retargeting:  didn't find

 

5. DEALS AND SPECIAL OFFERS
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Groupon Offer: 

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Groupon Purchases: 

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6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: 

Twitter ID: 

Twitter Tweets #:  0

Twitter Followers #:  0

Twitter Likes #:  0

Facebook Page URL: 

FB Likes #:  0

FB Followers #:  0

FB Posts In Last 30 Days: 

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FB Desktop Cover URL:  did not find

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipPLW6zeFV01QliT0qtfLIFta_s9Uf2qI8rypQgN=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  did not find

YouTube URL: 

YouTube Subscribers:  0

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn't find

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Posts #: 

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Pinterest URL: 

Pinterest Followers #:  0

Boards #:  0

Pins #:  0

 

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.