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1. GENERAL INFORMATION:
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Company Name: Richer Sounds, London Holborn
Address: 29 Bloomsbury Way
City: London
State/Region: England
Postal Code: WC1A 2SL
Country: GB
Website URL: https://www.richersounds.com/stores/london-holborn
Phone: 0333 900 0028
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: customerservices@richersounds.com
Website Type: Unknown
Blog: found
Blog URL: https://blog.richersounds.com/
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 2.3
Mobile Site Load Time: 1.3
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: found
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: Yes
Twitter Connection: Yes
Instagram Connection: Yes
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 9
Keyword: Audio Hearing Aid Services Croydon, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Audio-visual equipment supplier
Categories: Audio-visual equipment supplier,Electronics Retail and Repair Shop
Google+ URL: https://www.google.com/maps/place/Richer+Sounds%2C+London+Holborn/data=!3m1!4b1!4m2!3m1!1s0x0:0x8cf66e30fdf0194e
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 202
Google+ Score: 4.3
Google My Business Videos: 0
Top Maps Company: Amplifon
List of Competitors: Richer Sounds, London Bridge | Richer Sounds, London Southgate
Google Bad Reviews #: 38
Google Reviewer 1, Name (Bad Review): Celestina Edwards
Google Bad Review 1: Very dismissive manager and very unhelpful.
After calling the Southgate store and to check if they had stock of a specific TV this morning the very helpful member og staff had informed me they didn't but there was stock of it in Holborn. So i made a very long trip into the City and arrived 2 minutes before opening. When they opened one other person walked in before me. I was greeted by a member of staff there who seemed to be new but he was being as helpful as he can. I arrived with all my documents incase i decided to do a finance option as my mother had also wanted a TV. The young gentleman who served me had been told another member of staff would have to do the finance check. At this time it had become quite busy and as the store is tiny i said i would go outside for a couple of minutes to wait for the other member to get things started.
I then walked back in to be told by the bald man i assume was the manager that after telling me it would be done by someone that they could not process it as i came at the busy hour that i had to make an appointment! He then looked back down at his screen and never lifted his head again. I couldn't believe he was so dismissive of me, i was the second person in and when i had asked for the finance option there were only two other customers and at least 4 members of staff.
I honestly felt that i was dismissed being the only woman in there and I've had better service in Boots. I expected more than being dismissed like i wasn't worth serving from a company that has been awarded retailer of the year. If i was a mystery shopper they would have scored their only point for opening on time!
I will never use that branch again and would advise everyone to avoid the Holborn branch.
Google Reviewer 2, Name (Bad Review): Andrew G
Google Bad Review (2): Here's the thing about lying. When you lie to your customers, you'd think you'd a) take into consideration the chance that the customer can see through the lie, and b) accordingly lie in a sufficiently subtle way such that you can plausibly deny that you lied at all when you're called out.
The one staff member here did neither. He gave me such a grand lie that any idiot could see its preposterousness. He told me that the high end Shure closed back headphones he was trying to sell me had optical connectors. Optical. Flabbergasted, I asked him how that was possible, and where the DAC and amp were. He told me they were in the connector itself.
A DAC/amp built inside the connector.
Of course, the Shure SRH1540 headphones have regular wire connectors, like all other wired headphones.
If that's not a firable offense, I'm not sure what is. It's fraud. Par for the course at Richer Sounds.
Google Good Reviews #: 121
Google Reviewer Name (Good Review): ThirteenEra (Thirteen)
Google Good Review: Extremely helpful and patient staff, explained everything I wanted to know and even helped me test the sound stuff before I purchased it!
Reviews last 30 Days: 2
Bad Review Percentage: 19%
Bad Reviews Top 10: 1
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: Holborn
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Audio Hearing Aid Services Croydon, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: found
Display Ad Retargeting: found Google
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: https://twitter.com/RicherSounds
Twitter ID: @RicherSounds
Twitter Tweets #: 8938
Twitter Followers #: 23532
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/richersounds
FB Likes #: 0
FB Followers #: 0
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipM4fHQ1XO4JdiH7a1kOgIqFD0q1q5Sl5c_VcF5E=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: https://pbs.twimg.com/profile_banners/22000041/1478618015/1500×500
YouTube URL: https://www.youtube.com/channel/UCXdQJbThQMHNfK_OI2m2e6Q
YouTube Subscribers:
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL: https://instagram.com/richersounds_uk/
Posts #: 8633
Instagram Followers #: 499
Instagram ID: @richersounds_uk
Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently UpToDate and cannot be held responsible for any decisions made by the viewer on account of the information on this page.