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1. GENERAL INFORMATION:
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Company Name: Sweet Essence Cakes
Address: 107 Shroffold Rd
City: Bromley
State/Region: England
Postal Code: BR1 5NH
Country: GB
Website URL: http://sweetessencecakes.co.uk/
Phone: 07944 318082
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: info@sweetessencecakes.com
Website Type: WordPress 5.5.9
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 1.5
Mobile Site Load Time: 0.9
SSL Verified: SSL unverified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: Yes
Pinterest Connection: Yes
YouTube Connection: No
Twitter Connection: Yes
Instagram Connection: Yes
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 4
Keyword: Wedding Services Bromley, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Cake shop
Categories: Cake shop,Cupcake shop,Wedding cake shop
Google+ URL: https://www.google.com/maps/place/Sweet+Essence+Cakes/data=!3m1!4b1!4m2!3m1!1s0x0:0x7c15b79372f46aca
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 31
Google+ Score: 4.9
Google My Business Videos: 0
Top Maps Company: Oakley House Wedding & Conference Centre
List of Competitors:
Google Bad Reviews #: 1
Google Reviewer 1, Name (Bad Review): Di W
Google Bad Review 1: I wanted a bespoke cake made for my babies first birthday and came across the sweet essence cakes website. I was impressed with the pictures shown on there and the reviews were all positive.
I gave Magaret my brief of the cake I had in mind along with pictures. It was a simple vanilla sponge cake with buttercream filling, sugared flower decorations and icing on top. I was really looking forward to seeing the cake as I'd expected it to look pretty and professionally made. It was only until I returned home and took it out of the box and saw it in the light I noticed several large areas of the sponge were clearly burnt (see photos). When I informed Margaret she replied by saying it was not burnt but singed and assured me it would not affect the taste of the cake. Because the cake was bare around the sides and the fact that it was uneven in colour where it had been burnt, it appeared badly made. The icing on top was uneven and jagged around the sides and the personalised lettering looked amateur. Upon cutting and tasting the cake my guest's comments were that it tasted burnt in some areas and was dry. The cake I received was incomparable to those pictures on her website. The quality of it was certainly not of someome who has 10 or more years worth of baking experience. The money I paid for it was well overpriced. She offered to give me a refund had I been unsatisfied after cutting into the cake and return it to her. How embarrassing would it have been for me to inform my guests to stop serving up cake so I could return it and, more importantly be without a cake for my baby's birthday party.
Hi Margaret,
In response to your comment below. You say you pride yourself on customer satisfaction. Surely you would not have given me a cake that was burnt in the first instance.You admitted that the oven played up and you gave me your word it wouldn't taste burnt or be dry. The party was on a Sunday evening so it was too late in the day for me to find a substitute for your cake. You said in the ten years of your baking I'am the first person to give negative feedback. Essentially I feel it is important to leave a review and I am just being honest and letting you know the opinions of mine and my guest. Thank you.
Google Reviewer 2, Name (Bad Review):
Google Bad Review (2):
Google Good Reviews #: 30
Google Reviewer Name (Good Review): Mavis Ma
Google Good Review: I ordered a cake for a friends son and Margaret did a really good job. The children enjoyed themselves. Service was superb.
Reviews last 30 Days: 0
Bad Review Percentage: 3%
Bad Reviews Top 10: 1
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: Personalised Cakes Bromley | Sweet Essence Cakes
Keyword In Title: did not find
City In Title: found
Keyword Location: Wedding Services Bromley, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: did not find
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: https://twitter.com/mbuami
Twitter ID: @mbuami
Twitter Tweets #: 1268
Twitter Followers #: 25
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/Sweetessencecake
FB Likes #: 171
FB Followers #: 172
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: https://scontent.flhr2-3.fna.fbcdn.net/v/t1.6435-9/47682524_2294298127482177_8648379587840966656_n.jpg?stp=dst-jpg_p960x960&_nc_cat=101&ccb=1-7&_nc_sid=8bfeb9&_nc_ohc=c5r41hZTibkAX9RUt4e&_nc_ht=scontent.flhr2-3.fna&oh=00_AT8G233P4XKQfZXMdQ-EM07R9CAgzKYqbtEBGrvccxYS2Q&oe=6300ECE6
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipNAMeonhhDC8jhOyMy84h2073i_vMzga-xUspvm=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: https://pbs.twimg.com/profile_images/1859926481/IMAG0258_400x400.jpg
YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL:
Posts #:
Instagram Followers #:
Instagram ID:
Pinterest URL: https://www.pinterest.co.uk/sweetessencecak/boards/
Pinterest Followers #: 1
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.