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1. GENERAL INFORMATION:
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Company Name: ShineRocks Estate Agents
Address: 4 Russell Hill
City: Purley
State/Region: England
Postal Code: CR8 2LE
Country: GB
Website URL: https://www.shinerocks.co.uk/?utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=ShineRocks%20Russell%20Hill%20(GMB)
Phone: 020 3918 2936
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: enquiries@shinerocks.co.uk
Website Type: Unknown
Blog: found
Blog URL: https://www.shinerocks.co.uk/?utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=ShineRocks%20Russell%20Hill%20(GMB)/blog.html
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 2.1
Mobile Site Load Time: 2.4
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: No
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: No
Instagram Connection: No
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 3
Keyword: Estate Services Croydon, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Estate agent
Categories: Estate agent
Google+ URL: https://www.google.com/maps/place/ShineRocks+Estate+Agents/data=!3m1!4b1!4m2!3m1!1s0x0:0xca4abf53194896cb
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 29
Google+ Score: 4.5
Google My Business Videos: 0
Top Maps Company: Croydon Crest Property Services
List of Competitors: Frost Estate Agents
Google Good Reviews #: 24
Google Reviewer Name (Good Review): Beverley Combley-Canham
Google Good Review: Professional amazing outstanding service, helped with redesigning property ideas, even helped moving furniture. Can not thank them enough.
Google Bad Reviews #: 4
Google Reviewer Name (Bad Review): Wayne Mullen
Google Bad Review: A year ago I saw a property through Shinerocks. I made an offer 15k over the ‘OIEO' price. Despite having spoken and meeting with the agent I heard nothing back. When I called them, the very rude estate agent snapped ‘you should have offered more money in the first place – it went for 30k over the asking price'. I wasn't given the opportunity to increase my offer.
A yeah later the property went on the market again through Shinerocks. It turned out the property had never been sold but taken off the market; the agent had not been telling the truth. I offered 30k over the asking price – the price I had been told it had been sold for previously. I was told three offers had all been made within 5k of each other. I offered an additional 15k but was then told that an even higher offer had been made so I withdrew. At that point there was a flurry of emails – there was no higher offer. Once again the agent had been misleading me. In two days they had pushed the price up nearly 50k by telling me there were higher offers. In fairness the Shinerocks owner emailed me to say that I should not have been told there was a higher offer by the agent' However, despite my increased offer, once again I heard nothing back.
Buying a house is one of, if not the most expensive and important purchases we make. In this instance the cost involved was over three quarters of a million pounds. Shinerocks's treatment of buyers is shocking. I will never again consider a property marketed by them, and for that reason would never sell through them either as their practices deter genuine buyers.
Shinerocks have responded to my review saying that I was in the Far East – and that they could not get hold of me. Not true. I was in Spain for a few days, in the same timezone and I spoke to them twice on the phone – at length – during that time. I placed a higher offer in writing to which Claire confirmed in writing “I'll come back to you in due course”. She did not even though I had returned to London. Nor did she say that she expected me to show enthusiasm by “calling us every day and chasing us late at night and early in the morning” Once again they simply say things that are untrue and their version of events is not an accurate depiction.
Reviews last 30 Days: 0
Bad Review Percentage: 14%
Bad Reviews Top 10: 1
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: Estate Agents in Purley, Croydon, Surrey – ShineRocks
Keyword In Title: did not find
City In Title: found
Keyword Location: Estate Services Croydon, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: found
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:
Twitter ID:
Twitter Tweets #: 0
Twitter Followers #: 0
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/ShinerocksPurley
FB Likes #: 0
FB Followers #: 0
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipOWm-hSFkmfMlUSr5J_JgcHF8NGQdkwcNJ_FHY=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: did not find
YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL:
Posts #:
Instagram Followers #:
Instagram ID:
Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.