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1. GENERAL INFORMATION:
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Company Name: Upper Street Handyman Ltd
Address: Unit 7
City: London
State/Region: England
Postal Code: N7 8XH
Country: GB
Website URL: https://upperstreethandyman.co.uk/
Phone: 020 7424 5466
Owner First Name:
Owner Last Name:
Year Started:
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Revenue Estimate:
Email: info@upperstreethandyman.co.uk
Website Type: WordPress 6.0.1
Blog: didn’t find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 2.5
Mobile Site Load Time: 1.9
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn’t find
Microformatscitation: didn’t find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: No
Instagram Connection: Yes
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 0
Keyword: Kitchen and bathroom renovations Brent, London
Ranking On The 1st Page: didn’t find
Ranking On The Map: didn’t find
1st Category: Bathroom Renovator
Categories: Bathroom Renovator,Handyman,Carpenter,Contractor,Electrician,Floor sanding and polishing service,Kitchen Renovator,Painter and Decorator,Plumber,Property maintenance
Google+ URL: https://www.google.com/maps/place/Upper+Street+Handyman+Ltd/data=!3m1!4b1!4m2!3m1!1s0x0:0x7a4e1c6848fe92af
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 55
Google+ Score: 4.7
Google My Business Videos: 0
Top Maps Company: Malibu Bathrooms & Kitchens
List of Competitors: Simple Interiors | Oblique Contractors Ltd | Bathrooms London Ltd | Right Build Group | TBF Construction Ltd | Skilled Mates LTD | MD Kitchens & Bathrooms Ltd
Google Bad Reviews #: 4
Google Reviewer 1, Name (Bad Review): J Mackenzie
Google Bad Review 1: If I could leave 0 stars I would. I used this company for a simple replacement of a sink basin and was rewarded with the most unprofessional experience I have ever had. The work was done over two visits, by two different plumbers. The first workman was 2 hours late from the booked arrival time, but was at least fairly professional and apologetic about it. However the second plumber who fitted the sink itself yesterday was rude, unprofessional and made a total mess of the job itself as detailed below and in the photos. To make this worse, the “customer service” I received after complaining about the atrocious job, was none existent. The only email response I received after multiple calls and emails said they would not be paying for the damage caused to the surrounding bathroom unit, that they felt this job was “good quality” and they advised me to go somewhere else to resolve it . The issues found are listed below, with photos as attached. I chose this company based on its good reviews, and assumed as local business it would care about this reputation but my experience couldn’t have been worse. I am still seeking to pursue them and their insurance company to repair the damage caused to the bathroom unit.
1. The sink installation workmanship was appalling. The bathroom was left dirty, there was sealant scraps all over the floor, and there was even a sealant covered Upper Street handyman Business card left on the floor. Since removing the basin to check the work underneath the unit, it was found that there were no fixing brackets used as provided… the bag of these was simply left sealed and thrown on the floor behind the toilet. This would have left the basin to damage the worktop with time as it was unsupported.
2. The sink plug did not shut. The very basic check on seeing if it closed has clearly not been done. This is an absolute joke and indicator of not just shoddy workmanship but laziness to even check that it was working.
3. The sealant was atrocious. There are significant variations in the depth and finish, there are large areas of completely missing sealant, and there is white sealant that has been smeared about 6/7cm away from the perimeter of the edge of the sink. The wooden bathroom unit has been significantly damaged by this process.
4. The cupboard that sits below the sink has been damaged and replaced incorrectly. There is a missing bracket for the shelf, and the shelf itself has been forced into the bottom of the cupboard. The cupboard backing panel has been fitted too low, so there is a clear 10cm gap in the inner below the sink. This panel even has a shape cut out for the sink drain – it is very clear where it should sit. To place it in here, the tradesman has put a new screw into the wood – there were no screws visible here previously and this panel is now permanently damaged by his poor work and botched attempt at fixing it.
6. The grey mastic sealant that was at the back of the worktop has a split in the middle and so will need replacing. It is a concern that the amount of force used in the simple sink installation can have split a mastic sealant.
5. As seen in the photos the cupboard did not close, and was not flush in either side of it.
7. There are scratches, dents and a significant crack within the unit worktop. This wooden worktop will need replacing as the cracked wooden veneer will leak water and quickly deteriorate.
8. No attention at all to Covid safety precautions –
As you can see from the above this is has been an unbelievably poor experience, which has left us with a faulty sink, poorly and messily finished and with permanent damage to the bespoke unit surrounding it. Furthermore the lack of apology, and the insistence that this was a “good job” is absolute insult to the injury already performed. In case you couldn’t tell already, I couldn’t recommend this company less.
Google Reviewer 2, Name (Bad Review): Konor Ali
Google Bad Review (2): Overcharged, quoted 1.5 hours but took almost 4 hours. Fitted a faulty parts sink was leaking. They wanted change me £80 plus vat for coming to fix the faulty part.
Google Good Reviews #: 49
Google Reviewer Name (Good Review): Tina Z
Google Good Review: Great, quality service. Very friendly handyman who quickly identified and sorted both my issues. Highly recommended.
Reviews last 30 Days: 2
Bad Review Percentage: 7%
Bad Reviews Top 10: 2
IP Bad Reviews #: 0
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YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: Upper Street Handyman Ltd. – Handyman, Plumber, Electrician, Decorator, Roofer, Painter, Plasterer, Carpenter, Gas Engineer
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Kitchen and bathroom renovations Brent, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: did not find
Display Ad Retargeting: didn’t find
5. DEALS AND SPECIAL OFFERS
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6. SOCIAL MEDIA ENGAGEMENT
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Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.