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1. GENERAL INFORMATION:
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Company Name: Computer Angels Limited
Address: 160 Munster Rd
City: London
State/Region: England
Postal Code: SW6 5RA
Country: GB
Website URL: http://www.computerangels.co.uk/
Phone: 020 7736 0800
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: angels@computerangels.co.uk
Website Type: Unknown
Blog: found
Blog URL: http://computerangelsblog.blogspot.com/
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 2.6
Mobile Site Load Time: 1.1
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: Yes
Instagram Connection: No
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 0
Keyword: Computer Services Brent, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Computer repair service
Categories: Computer repair service,Computer Shop
Google+ URL: https://www.google.com/maps/place/Computer+Angels+Limited/data=!3m1!4b1!4m2!3m1!1s0x0:0xd17cd2e89a30e90b
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 66
Google+ Score: 4.6
Google My Business Videos: 0
Top Maps Company: Dr Fix Computer
List of Competitors: PC Macgicians | Urban Tech | Eltham Computer and Laptop Repair | Computer Repair Online | PC and AppleMac | Computer Clinic | Quest Technologies (London) Ltd
Google Bad Reviews #: 8
Google Reviewer 1, Name (Bad Review): Suzie Cory
Google Bad Review 1: Good service, fast and efficient but, also extortionate. Be careful, they seem to only give quotes on parts for computers or laptops but their labour costs are through the roof and you won't find out how much they are till you get the invoice! Would not come here again unless it was very urgent or for a work computer which would not come out of my pocket!
The response below is inadequate and a cop out. Tom is lying, he did not quote me any labour charge. I have spoken to several other places this morning and they all agree that the labour charge is pricey. I am disgusted that you would suggest I am lying, especially as I have the email with any prices Tom quoted and it clearly doesn't have labour charges in it.
The saga continued with Computer Angels. I went in to collect and pay for my laptop but, despite having 2 free employees milling around, I had to wait 15 minutes because they thought the boss wanted to speak to me, even though he was on a conference call and had said he would call me in a couple of hours….this was yesterday….no such call.
Further, in the email from the boss, he admits that there was a failure to communicate effectively: “there was clearly a failure in communication and I’ve spoken to Tom about being clear on pricing in future. I’ve reviewed the emails he sent and you are correct in that he hasn’t quantified the labour, but has only given the price for the drive itself, and then mentioned the work that would be done separately – if he’d clearly quoted both then you’d have been better able to make an informed decision.” Peter Strong's words. So he admits there was a failure on their part, HOWEVER, as the customer, I should bear the brunt of their failures.
Lastly, to my knowledge, most companies send an invoice with prices prior to commencing work. I was only sent an invoice after the work…..another mistake, for which the customer….not the business is being held accountable for.
Google Reviewer 2, Name (Bad Review): Natalie Vallant
Google Bad Review (2): Most unfriendly staff 🙁
Tried to pick up my UPS parcel and had the worst experience.
Google Good Reviews #: 56
Google Reviewer Name (Good Review): Klau Crystal
Google Good Review: I came to drop a parcel for UPS and the gentleman who attended me was very nice and helpful. Really appreciate the treatment
Reviews last 30 Days: 0
Bad Review Percentage: 12%
Bad Reviews Top 10: 0
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: Computer Support Fulham Chelsea Kensington | PC Repairs Fulham | Mac Repairs
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Computer Services Brent, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: didn't find
Google Tag Manager: didn't find
FB Retargeting Pixel: did not find
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: https://twitter.com/compangels
Twitter ID: @compangels
Twitter Tweets #: 212
Twitter Followers #: 38
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/computerangelsltd
FB Likes #: 132
FB Followers #: 139
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: https://scontent-lcy1-1.xx.fbcdn.net/v/t31.18172-8/10655201_851466074874524_8982168210296013765_o.jpg?stp=dst-jpg_p180x540&_nc_cat=102&ccb=1-7&_nc_sid=e3f864&_nc_ohc=ZJIH9QSTfgcAX9GSgk7&_nc_ht=scontent-lcy1-1.xx&oh=00_AT-lvtYIVPrhjrzLqCyPbBu-fCaFu0TMn95U50Q-yEgudw&oe=6312FA6A
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipM-MDISHlUTmUpA-NqGHGrRcTA3HssTh4OfsqyG=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: https://pbs.twimg.com/profile_banners/128211261/1444842113/1500×500
YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL:
Posts #:
Instagram Followers #:
Instagram ID:
Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.