Category: Computer service

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1. GENERAL INFORMATION:
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Company Name:  ComputerITNet, Mac, PC, MacBook Pro, Laptop, repairs upgrades services Data Recovery

Address:  Office 3

City:   London

State/Region:  England

Postal Code:  W1H 7NN

Country:  GB

Website URL:  https://computeritnet.com/

Phone:  0800 193 5313

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email:  support@computeritnet.com

Website Type:  WordPress 5.9.3

Blog:  found

Blog URL:  https://computeritnet.com/blog/

 

2. WEBSITE PERFORMANCE AND SECURITY:
==========================

Contact Form:  found

How Fast Does This Their Website Load up

Desktop Site Load Time:  1.8

Mobile Site Load Time:  1.6

SSL Verified:  SSL verified

 

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage:  didn't find

Microformatscitation:  didn't find

Click To Call on page: found

Facebook Connection:  Yes

Google+ Connection:  Yes

Pinterest Connection:  Yes

YouTube Connection:  No

Twitter Connection:  Yes

Instagram Connection:  Yes

Mobile Responsive:  found

Mobile Optimized Site:  found

Chatbot:  not using a chatbot

Citations:  0

Keyword:  IT Services City of Westminster, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  IT support and services

Categories:  IT support and services,Computer service,Computer repair service,Data recovery service,Mobile phone repair shop

Google+ URL:   https://www.google.com/maps/place/ComputerITNet%2C+Mac%2C+PC%2C+MacBook+Pro%2C+Laptop%2C+repairs+upgrades+services+Data+Recovery/data=!3m1!4b1!4m2!3m1!1s0x0:0x9391cde274ffc0fa

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
==========================

Google Reviews #:  74

Google+ Score:  4.7

Google My Business Videos:  0

Top Maps Company:  CloudTech24 – IT Support London

List of Competitors:  Totality Services | Trustallys – IT Cyber Security Services Company London, UK | Labyrinth Technology | EC-MSP | PC-Doctor @ Camden Ltd | DIGITAE Consultancy Services Ltd | Computers in the City

Google Bad Reviews #:  7

Google Reviewer 1, Name (Bad Review):  Daria

Google Bad Review 1:  Very unprofessional attitude. The costs he told me was high for that type of work. Then , because it was not cost-effective for me, he twice reduced it as we are on a market. He was pushing me, as I must to take this service. So then, he few times changes the conditions of repair. And few days after, after my call again!!, he told me he couldn’t repair it, because of its cost more and it was impossible to determine the cause early. Then after my perturbation he started shouting at me, that he couldn’t know it before. I’m not a IT specialist but I thought it is right to talk with customers about a price after you sure a problem is it. And of course I’m sure every good professional specialist and person can’t allow to shouting at someone.

Google Reviewer 2, Name (Bad Review):  Yang Zhao

Google Bad Review (2):  Edit 8.10.2022: you can see their reply (screenshot saved) for the condescending attitude I mentioned in my review. Also not sure if it’s an implicit threat, but they just sent me another email suggesting they still keep a copy of my recovered data. Hello? Where is that total commitment to customer privacy you assured me of?

My original review disappeared for some reason. So I’m gonna keep posting until one sticks. This transaction happened on Jun 21st, 2022. The gist is, they refused to return my old device with a very unprofessional and condescending attitude, after I paid in full (in cash) for data recovery, and later threatened me to take down my review.

Details:
Called the office, a technician came out to meet me in the street, agreed to recover data from my broken laptop for 90 GBP, cash only (should have seen the red flag). He delivered the data later that day and I paid cash, but he did not bring my broken laptop along. When I asked, he said it’s a mess and he needed a few days to get it together.

When I contacted him the next day, he changed his story and said because I said “ I don’t care about the laptop, I just need the data, do whatever you need”, he gets to keep my laptop. And I need to pay 55 GBP extra to get it back. It is simply ridiculous and I outright refused and demanded he return MY laptop. He stopped answering my calls and messages after that. The only email I got from him afterwards was full of lies and insults (it seemed that he forgot he wasn’t the only one with our message history) and he threatened me to take down my original review, or he would tell on me to my university. It was both an infuriating and hilarious threat. Funny how he just assumed I’m an ignorant and helpless student and that I didn’t already sent out an email to warn everyone at the university about him.

If I had more time in London, I’d have seen this through a small claim court, even just for my peace of mind. But the only thing I can do now is periodically check that this review is still here to help warn others.

Google Good Reviews #:  66

Google Reviewer Name (Good Review):  Antonio Cárdenas Fuentes

Google Good Review:  Great service, they fixed my computer in one day. I had to work next day and they stayed until 22:30 fixing it and they even deliver the computer to my home. This is more than 5 service

Reviews last 30 Days:  3

Bad Review Percentage:  9%

Bad Reviews Top 10:  1

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  2

Website Backlinks:  0

Website Title:  Computer Laptop Mac Repair Central West London, Mayfair, Knightsbridge UK

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  IT Services City of Westminster, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  0

PPC Adwords Monthly Budget($): 0

Google Analytics:  found

Google Tag Manager:  found

FB Retargeting Pixel:  did not find

Display Ad Retargeting:  didn't find

 

5. DEALS AND SPECIAL OFFERS
==========================

Groupon Offer: 

Groupon Offer Title: 

Groupon Purchases: 

Groupon Offer Expiration: 

 

6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:  https://twitter.com/computeritnet

Twitter ID:  @computeritnet

Twitter Tweets #:  422

Twitter Followers #:  18

Twitter Likes #:  0

Facebook Page URL:  https://www.facebook.com/Computeritnet

FB Likes #:  67

FB Followers #:  74

FB Posts In Last 30 Days:  0

FB Last Posted Days Ago:  275

FB Last Post Date:  November 16, 2021

FB Last Post Text:  Our team will assist you fast and with the best attention, also they will perform a laptop analysis to later provide you with a fair and honest solution for the repair service. https://computeritnet.com/laptop-repair/ #computeritnet #pcrepair #laptoprepair #iPhonerepair #datarecovery #laptopscreenreplacement #London #UK

FB Last Post Image:  https://scontent-lhr8-1.xx.fbcdn.net/v/t39.30808-6/250685162_432360904912990_2341181085869669996_n.jpg?stp=dst-jpg_p526x296&_nc_cat=109&ccb=1-7&_nc_sid=2d5d41&_nc_ohc=dwyJHkdNligAX9drqQM&_nc_ht=scontent-lhr8-1.xx&oh=00_AT-SlDOnQWJ9wVXtZknqNPo8BgQqURsDpNUWsHFVtyW2Lw&oe=630434C6

FB Desktop Cover URL:  https://scontent-lhr8-1.xx.fbcdn.net/v/t1.6435-9/83818092_130714421744308_2310059473097457664_n.jpg?_nc_cat=109&ccb=1-7&_nc_sid=e3f864&_nc_ohc=7stSvYG3AvoAX-B_4HZ&_nc_ht=scontent-lhr8-1.xx&oh=00_AT-vlpaSKnm3yRohImAKH5Mx391KLx8dzd7TWZakL9WvzA&oe=6322C4D2

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipMEjOQpmYyYdc2bGLhw32rVkB7PnXbSIe-Vlj9h=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  https://pbs.twimg.com/profile_banners/1199699801862033408/1579611396/1500×500

YouTube URL: 

YouTube Subscribers:  0

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn't find

Instagram URL: 

Posts #: 

Instagram Followers #: 

Instagram ID: 

Pinterest URL:  https://www.pinterest.co.uk/ComputeriTNET/

Pinterest Followers #:  10

Boards #:  1

Pins #:  409

 

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.