Category: Computer repair service

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1. GENERAL INFORMATION:
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Company Name:  FixLocal – Fulham

Address:  409 North End Rd

City:   London

State/Region:  England

Postal Code:  SW6 1NS

Country:  GB

Website URL:  https://www.fixlocal.co.uk/

Phone:  020 7381 0273

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email:  info@fixlocal.co.uk

Website Type:  Unknown

Blog:  didn't find

Blog URL: 

 

2. WEBSITE PERFORMANCE AND SECURITY:
==========================

Contact Form:  found

How Fast Does This Their Website Load up

Desktop Site Load Time:  2.1

Mobile Site Load Time:  1.0

SSL Verified:  SSL verified

 

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage:  didn't find

Microformatscitation:  didn't find

Click To Call on page: found

Facebook Connection:  Yes

Google+ Connection:  Yes

Pinterest Connection:  Yes

YouTube Connection:  Yes

Twitter Connection:  Yes

Instagram Connection:  Yes

Mobile Responsive:  found

Mobile Optimized Site:  found

Chatbot:  not using a chatbot

Citations:  0

Keyword:  Computer Services Hammersmith and Fulham, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  Computer repair service

Categories:  Computer repair service,Battery Shop,Camera repair shop,Mobile Phone Accessory Shop,Mobile phone repair shop,Computer Shop,IT support and services,Electronics repair shop,Vaporiser Shop,Watch repair shop

Google+ URL:   https://www.google.com/maps/place/FixLocal+-+Fulham/data=!3m1!4b1!4m2!3m1!1s0x0:0x549248b38bba0950

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
==========================

Google Reviews #:  200

Google+ Score:  4.7

Google My Business Videos:  2

Top Maps Company:  Computer Angels Limited

List of Competitors:  Matrix IT Services Ltd | SLYCOM – LAPTOP / PC REPAIRS & UPGRADES | Computer King | Blue Sky Computer Services | AnyKeyIT – Tech Support | Laptop Repair London | DIGITSMART

Google Good Reviews #:  183

Google Reviewer Name (Good Review):  Hussam Chakouf

Google Good Review:  Robin, is very friendly, helpful and fast. He resolve my MAC problem on the spot

 

Google Bad Reviews #:  17

Google Reviewer Name (Bad Review):  WL H

Google Bad Review:  PLEASE READ BEFORE SENDING YOUR LAPTOP FOR REPAIR.I have attached my receipt just to show that I am genuinely a victim. I took my less than two years old laptop for repair at this store because the review on Google map was pretty good. My laptop was going Blue screen constantly while I was social distancing at home. You can imagine how desperate I was. I purchased this laptop in China and the company in the UK would not repair it although it was still within 2-year warranty.

When I first took it into the store, the engineer, Valad, checked all the hardware and told me there was nothing wrong with my hardware and it was something wrong with my Windows 10 system as it was probably not compatible with my Huawei laptop (I think that was what he suggested as he mentioned Huawei ban and stuff) and he could help me reinstall Windows 10 pro under a special licence of the store for 80 pounds (Now I wonder whether the system was genuine). To be honest, it was quite expensive, but I was desperate as everyone was self-isolating at home and that was the only laptop I had to do my university exams and coursework. I just had to get it fixed. I had to go back and forth to the store for at least 4 times before it was OK for a while. I also had to go to the other store once.

When they fixed it for the last time, my laptop was okay for a month. However, the same problem came back but it was like once every 4 or 5 days, so I thought that was durable and couldn't be bothered to go through the whole repair process again during this pandemic. Recently, the problem occurs more and more frequently, it happened once this morning and once last night. I have attached the picture just to show I am not lying.

When I paid for the repair, Valad told me he would give me 8 months or warranty. Earlier this evening, when I took it into the store, the counter staff repeated telling me that they do not offer warranty on their software and if I want them to try and fix my same laptop with the same problem, I would have to pay extra on top of 80 pounds to have my hardware fixed????? He did not even ask the engineer right next to him to check my laptop. I do not know if he was suggesting that their engineer was not professional enough in the first place as I asked him multiple times and he said there was nothing wrong with my hardware. He said he did multiple tests and insisted there was nothing wrong with the hardware. Or maybe the store just offers no Customer service and do not carry out their promises. It is absolutely disgusting and avoid at all costs. My experience with my laptop repair was an absolutely scam. However, Valad was always patient and responsible, unlike the counter staff who just tried to push away all the responsibility. Unfortunately Valad was not there when I went and I just left the store furiously as there was no intention to offer a solution other than asking me to pay more! That was 80 pounds robbed from a student during a pandemic!

Update: I really trusted them to be able to fix my laptop given all the good reviews. In the end, I had to fix it myself by paying them 80 pounds. Remember, if they tell you that you need to reinstall your system of something, just go to YouTube and look it up, or contact Microsoft Customer Service, they are way more professional and they don't charge you at all or in this case, charge you for what they cannot fix!

 

Reviews last 30 Days:  3

Bad Review Percentage:  9%

Bad Reviews Top 10:  0

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  0

Website Backlinks:  0

Website Title:  Fixlocal – London's Most Reliable iPhone And Tech Repair Company

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  Computer Services Hammersmith and Fulham, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  0

PPC Adwords Monthly Budget($): 0

Google Analytics:  didn't find

Google Tag Manager:  found

FB Retargeting Pixel:  did not find

Display Ad Retargeting:  didn't find

 

5. DEALS AND SPECIAL OFFERS
==========================

Groupon Offer: 

Groupon Offer Title: 

Groupon Purchases: 

Groupon Offer Expiration: 

 

6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:  https://twitter.com/fixlocaluk

Twitter ID:  @fixlocaluk

Twitter Tweets #:  218

Twitter Followers #:  26

Twitter Likes #:  0

Facebook Page URL:  https://www.facebook.com/fixlocal

FB Likes #:  77

FB Followers #:  86

FB Posts In Last 30 Days:  1

FB Last Posted Days Ago:  10

FB Last Post Date:  September 10, 2022

FB Last Post Text: 

FB Last Post Image: 

FB Desktop Cover URL:  https://scontent-lcy1-1.xx.fbcdn.net/v/t39.30808-6/236583972_366196468221050_1486988847769894927_n.png?stp=dst-png_s960x960&_nc_cat=109&ccb=1-7&_nc_sid=e3f864&_nc_ohc=STWrsjIiBpQAX_V2fvh&_nc_ht=scontent-lcy1-1.xx&oh=00_AT_BLmmO634AdCKZtL5OCUnadzU5IFEVSBe-7GThy_a1dQ&oe=632F4CFD

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipPXm0xdzqRikbJy3tURSqKARP1SlCE_vqaPksXH=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  https://pbs.twimg.com/profile_banners/1206964192969973762/1649847407/1500×500

YouTube URL:  https://www.youtube.com/channel/UCsIG_LJNUQMBu-BjDm9_ApQ/videos

YouTube Subscribers: 

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn't find

Instagram URL: 

Posts #: 

Instagram Followers #: 

Instagram ID: 

Pinterest URL:  https://www.pinterest.co.uk/fixlocal/

Pinterest Followers #:  201

Boards #:  16

Pins #:  194

 

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.