Category: Carpet Fitter

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1. GENERAL INFORMATION:
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Company Name:  Islington Flooring Company

Address:  2

City:   London

State/Region:  England

Postal Code:  N1 1TY

Country:  GB

Website URL:  https://www.theflooringgroup.co.uk/flooring-islington/

Phone:  020 7609 1234

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email:  socialresponsibility@theflooringgroup.co.uk

Website Type:  Origin v.

Blog:  didn't find

Blog URL: 

2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form:  found

How Fast Does This Their Website Load up

Desktop Site Load Time:  2.4

Mobile Site Load Time:  2.7

SSL Verified:  SSL verified

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage:  found

Microformatscitation:  didn't find

Click To Call on page: found

Facebook Connection:  No

Google+ Connection:  No

Pinterest Connection:  No

YouTube Connection:  No

Twitter Connection:  No

Instagram Connection:  No

Mobile Responsive:  found

Mobile Optimized Site:  found

Chatbot:  not using a chatbot

Citations:  19

Keyword:  Flooring Services Dagenham, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  Flooring Shop

Categories:  Flooring Shop,Carpet Fitter,Carpet Retail Shop,Flooring contractor

Google+ URL:   https://www.google.com/maps/place/Islington+Flooring+Company/data=!3m1!4b1!4m2!3m1!1s0x0:0x590440ed319246f8

Owner Verified:  Yes

4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #:  166

Google+ Score:  4.9

Google My Business Videos:  0

Top Maps Company:  FloorOX – Wood Floor Restoration, Installation & Sanding Services

List of Competitors:  Floors World Direct Wembley Showroom | Squared Floors | The Floor Shop Ltd (Bounds Green) | Wood Flooring Services Ltd | Square Metre Flooring | A-Z Wood Flooring Ltd | Istoria Wood Floors by Jordan Andrews

Google Bad Reviews #:  5

Google Reviewer 1, Name (Bad Review):  Luigi Scazzieri

Google Bad Review 1:  One wonders whether these reviews are genuine? I had a very poor experience with Islington Flooring
1) They did not turn up for the site inspection (for which I had taken time off work) on the agreed day – and did not inform me.
2) Their initial quote was inflated as they had budgeted for a surface area much larger than the one I needed.
3) After weeks they amended quote to more reasonable, but still far too large a surface area.
3) I went into store to amend said quote and seemingly agreed on a final one. Two weeks later they then got back to me with a quote even higher than the first one they had provided.
4) I am going with another company as I suspect that the job would drag on for too long and be of a poor standard.

Avoid.

Google Reviewer 2, Name (Bad Review):  Erik Johnson

Google Bad Review (2):  We hired The Flooring Group’s Islington branch to source and install engineered walnut flooring back in July 2017 in two bedrooms for a total cost of £6.5k. The experience can only be described as abysmal!

Here are just some of the issues: installed wrong underlay and placed on-top of the carpet underlay to save time; cut the skirting boards at the incorrect height damaging them to the point they needed replaced; dented the walls; scratched the bed; installed scraped and dented boards; took months to address poor workmanship; ignored and then obfuscated when asked for basic information when a claim was issued; installed two different colours of floorboards from different product runs, factories, and countries leaving obvious different woods in the master bedroom and the smaller bedroom being a different colour than the master; installed different thresholds in the two rooms with some being damaged at point of installation and took over a year to settle the claim.

After sheer exhaustion of dealing with the ‘jokers’ that are the management of this firm I accepted a settlement from them after issuing legal proceedings in the County Court. While I gave up the fight of trying to get the different woods installed ripped up and replaced, I did get c. £900 back after about a year of arguing. The default excuse for poor product and workmanship from this firm is “within industry tolerances”, see the photos of their work, the different wood and thresholds are not within the tolerances expected of a firm that purports to be experts and who say they check wood before installation to make sure it matches to avoid many of the issues we faced.

Avoid these people at all costs!

The photos speak for themselves. Having to go to County Court was a massive pain. Having the manufacturer of the floor agree that the wood was ‘within industry standard' was a ruse. Islington Flooring even in an email to us pre-dispute said that one benefit of using them was that they check the wood before installation to make sure it all comes from the same batch, which ours did not. They installed wood one year apart from different factories, in different countries, in different batches.

When you purchase from them, ask them if they would install wood that came from two different production runs, from two different factories, made a year apart, and made in two different countries. Also, Boen is complicit in the obfuscations used by Islington Flooring, pick wood from a different manufacturer and don't go with Islington Flooring.

As a point of reference here are photos more than a year on from installation comparing the two rooms. You can see that they are different colours. You can also see in the room with the darker floor that even there the wood has a clear line of difference, matching exactly where the two types of wood was used (the job was completed with two sets of wood, made a different times, in different factories, in different countries…), but according to Boen and Islington Flooring there is no difference, sure…. Boen said that the wood ‘will change over time' to match, which it hasn't and oddly that excuse contradicts Boen's website that says its engineered wood is sealed with UV protection to stop colour changes.

It is up to you do determine if the wood matches and if the finish is excellent, I strongly advise checking the photos attached with this review. The agreed claim settlement is also a strong indication of what was right. We didn't pursue the whole claim to Court as Islington Flooring worse us down from sheer idiocy.

Google Good Reviews #:  156

Google Reviewer Name (Good Review):  Anthony Jackson

Google Good Review:  I have used them for my flooring and I am so happy that I went with them. The Amtico floor in my kitchen looks stunning.

Reviews last 30 Days:  3

Bad Review Percentage:  3%

Bad Reviews Top 10:  1

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  6

Website Backlinks:  0

Website Title:  Islington Flooring, Carpets and Other Services | The Flooring Group

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  Flooring Services Dagenham, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  0.5

PPC Adwords Monthly Budget($): 15

Google Analytics:  found

Google Tag Manager:  found

FB Retargeting Pixel:  didn't find

Display Ad Retargeting:  didn't find

5. DEALS AND SPECIAL OFFERS
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Groupon Offer: 

Groupon Offer Title: 

Groupon Purchases: 

Groupon Offer Expiration: 

6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: 

Twitter ID: 

Twitter Tweets #:  0

Twitter Followers #:  0

Twitter Likes #:  0

Facebook Page URL:  https://www.facebook.com/theflooring

FB Likes #:  0

FB Followers #:  0

FB Posts In Last 30 Days:  0

FB Last Posted Days Ago: 

FB Last Post Date: 

FB Last Post Text: 

FB Last Post Image: 

FB Desktop Cover URL:  did not find

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipMBAAteWKNUvt-P3lIMJtbsCmOhW5Z-pbjIjEeF=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  did not find

YouTube URL: 

YouTube Subscribers:  0

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn't find

Instagram URL: 

Posts #: 

Instagram Followers #: 

Instagram ID: 

Pinterest URL: 

Pinterest Followers #:  0

Boards #:  0

Pins #:  0

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.