Category: Business-to-Business service

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1. GENERAL INFORMATION:
==========================

Company Name:  Redway HR

Address: 

City:   

State/Region:  England

Postal Code: 

Country:  GB

Website URL:  http://www.redway-hr.co.uk/

Phone:  01582 252500

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email:  info@redway-hr.co.uk

Website Type:  WordPress 6.0.2

Blog:  didn't find

Blog URL: 

 

2. WEBSITE PERFORMANCE AND SECURITY:
==========================

Contact Form:  found

How Fast Does This Their Website Load up

Desktop Site Load Time:  6.1

Mobile Site Load Time:  2.7

SSL Verified:  SSL verified

 

3. SEO AND SOCIAL MEDIA CONNECTIONS
==========================

Video On Homepage:  didn't find

Microformatscitation:  didn't find

Click To Call on page: didn't find

Facebook Connection:  Yes

Google+ Connection:  No

Pinterest Connection:  No

YouTube Connection:  No

Twitter Connection:  Yes

Instagram Connection:  No

Mobile Responsive:  found

Mobile Optimized Site:  found

Chatbot:  not using a chatbot

Citations:  12

Keyword:  Human Resource Services Fulham, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  Human resource consulting

Categories:  Human resource consulting,Business-to-Business service,Coaching center,Service establishment,Legal services,Mediation service,Training provider

Google+ URL:   https://www.google.com/maps/place/Redway+HR/data=!3m1!4b1!4m2!3m1!1s0x0:0x74d90d57e80cee4d

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
==========================

Google Reviews #:  13

Google+ Score:  4.7

Google My Business Videos:  2

Top Maps Company:  Andrewjon's Ltd

List of Competitors:  The Small HR Company | People Puzzles Ltd | TableCrowd Talent | London Member Specialist Club | London Transport Management | Vaity Data Services Limited | Your Midlife Revival

Google Good Reviews #:  12

Google Reviewer Name (Good Review):  Pantelis Hapeshis

Google Good Review:  Redway HR are fantastic. Liz has helped me put together a contract for the freelancers I hire and is lovely to deal with. I’ll need some more soon. I know who to go to.

 

Google Bad Reviews #:  1

Google Reviewer Name (Bad Review):  Katherine Wettern

Google Bad Review:  I opted for Redway HR's new employer bundle to produce the handbook and contract needed for my first hire. All of the work for this was completed by other members of Liz's team and it was an incredibly poor experience. The first draft of my ‘tailored' employee contract was not tailored at all, to the point that it still had the previous client's name in it! At Redway HR's request we had previously had an hour long phone call to gather the information they needed to tailor it, making this all the more frustrating. As a small business owner time is a precious commodity so having it wasted (and paying for the privilege) is very frustrating.

The document was also littered with typos and spelling mistakes. I had to ask 5 times for this to be fixed. Every time I was told it had been, even though that was clearly not the case. I escalated this to Liz and was told Word's spelling and grammar check was wrong(!?), at which point I listed several of the mistakes. I then received an apology and she corrected the document. This wasted so much time and completely destroyed any trust in the quality of the work they have produced. What kind of a professional services company can't even use spell check.

One of the main reasons I selected Redway HR was that they had a recruitment specialist in their team. I had to chase many times to get responses and promised work from this team member. The eventual output (which supposedly took an hour) was a dozen questions which could easily be found within 10 minutes on Google. So definitely don't factor this into your decision making.

I would strongly recommend anyone looking for an employee handbook or contract that you save yourself the aggravation and look elsewhere.

In response to Redway's comments.

It is not true the only delay was caused by a team member being OOO for 2 days. I only found out they were OOO after following up on an email from 3 working days earlier which had received no response. I then received an OOO that they were away until the following week. This was after they had asked to delay preparing the interview questions until I had candidates ready to interview, meaning they made this work far more time sensitive than it needed to be. Not to mention the numerous delays caused by the other issues outlined above.

The spelling errors were all picked up by spell check as they made no grammatical sense. This was after the document had supposedly already been checked 4 times.

As for the direct debit it was the icing on the cake when I was threatened with late fees (7 days after the invoice was due) because you set the direct debit payment up to be collected on Jan 14th (as seen in my online banking) and not December 14th.

 

Reviews last 30 Days:  0

Bad Review Percentage:  8%

Bad Reviews Top 10:  1

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  0

Website Backlinks:  0

Website Title:  Award-winning HR & Employment Law – Grow – Change – Thrive

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  Human Resource Services Fulham, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  0

PPC Adwords Monthly Budget($): 0

Google Analytics:  found

Google Tag Manager:  found

FB Retargeting Pixel:  found

Display Ad Retargeting:  didn't find

 

5. DEALS AND SPECIAL OFFERS
==========================

Groupon Offer: 

Groupon Offer Title: 

Groupon Purchases: 

Groupon Offer Expiration: 

 

6. SOCIAL MEDIA ENGAGEMENT
==========================

Twitter Page URL:  https://twitter.com/redwayhr

Twitter ID:  @RedwayHR

Twitter Tweets #:  1658

Twitter Followers #:  253

Twitter Likes #:  0

Facebook Page URL:  https://www.facebook.com/redwayhr

FB Likes #:  0

FB Followers #:  0

FB Posts In Last 30 Days:  16

FB Last Posted Days Ago:  Today

FB Last Post Date:  September 29, 2022

FB Last Post Text: 

FB Last Post Image: 

FB Desktop Cover URL:  did not find

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipMUcPoLmnDU5jkXCtn8leA1Rc0eVMIiafQmyofb=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  https://pbs.twimg.com/profile_banners/1342737186/1647366866/1500×500

YouTube URL: 

YouTube Subscribers:  0

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn't find

Instagram URL: 

Posts #: 

Instagram Followers #: 

Instagram ID: 

Pinterest URL: 

Pinterest Followers #:  0

Boards #:  0

Pins #:  0

 

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.