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1. GENERAL INFORMATION:
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Company Name: Ashmore Veterinary Centre
Address: 59 High St
City: Green Street Green
State/Region: Orpington
Postal Code: BR6 6BQ
Country: GB
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Phone: 01689 855840
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2. WEBSITE PERFORMANCE AND SECURITY:
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3. SEO AND SOCIAL MEDIA CONNECTIONS
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Citations: 17
Keyword: Veterinary Services Bromley, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Veterinary care
Categories: Veterinary care
Google+ URL: https://www.google.com/maps/place/Ashmore+Veterinary+Centre/data=!3m1!4b1!4m2!3m1!1s0x0:0x43388792a467f6d6
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 146
Google+ Score: 4.7
Google My Business Videos: 0
Top Maps Company: Bromley Common Vets
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Google Bad Reviews #: 9
Google Reviewer 1, Name (Bad Review): Grace Spicet
Google Bad Review 1: This is breaking my heart to write but I feel that both me and my loved family pet rabbit have been thoroughly let down by Ashmore Vets and need to make sure this does not happen to anyone else.
I took my rabbit to Ashmore vets on Monday 1st April regarding her teeth, I was told they needed to be filed down and they had enough time to do this procedure today and for me to leave my rabbit there as they were going to file her teeth down and for me to give them a call to see when she was awake after the anaesthetic and ready to pick up.
After phoning later on in the day the receptionist said she was ready to pick up at 6:15pm, when my mum arrived my rabbit was still completely unconscious but reassured by the staff at the surgery that she was fine and would wake soon my mum settled up the bill for the procedure and medication for the after care. Staff then proceeded to let my mum leave without even checking she had fully come round and was ok.
A few hours passed and my rabbit was still not awake, she was completely unresponsive.
She was laying in her cage lifeless and with a slow heart beat. I sat with her trying to coax her round knowing she should never of been given back to us like this. As time passed we became increasingly worried that we phoned Ashmore vets the nurse on the phone just said it's completely normal and probably just taking a long time for her to come round and to just keep her warm she will be fine
I've had a few rabbits and knew this just wasn’t right, I followed her advice, kept her warm and sat with her again monitoring her the best I could, We ended up phoning the emergency out of hours vet at 11 30pm because there had been 0 improvement in her condition in all that time. The emergency vets said to bring her straight down, we got there and they rushed off with her. After waiting we were told that my rabbit should never have been given to me in this state and she was in PAIN with possible brain damage and there unfortunately wasn't much they could do and we had to have her put down.
I'm so upset and angry, I have no idea what to now do, i have photos and documented the whole ordeal and I will be taking this further to make sure this doesn’t happen again and no one else will ever have to go through anything like this.
I have been coming to Ashmore for years with my other animals and always sung their praises but a lot of people have changed there and after giving us back our rabbit in that state and palming us of the phone as if were over reacting, I won't ever be walking in there again.
I would advise people with small animals to be careful going here, so the same issue does not happen to your pet
Google Reviewer 2, Name (Bad Review): Amanda Woodman
Google Bad Review (2): My rescue dog, whom we have had in our care for 5 years. Has sadly been diagnosed with cancer. She was unfortunately misdiagnosed. Kylie is great, unfortunately another vetinary nurse had just prescribed anti allergy dog meat as my dog was constantly being sick.
She was given medication for ulcers anti sickness tablets and antibiotics, back in July, we are now in September, Due to delays covid and misdiagnoses the xrays bloods were taken too late. The cancer has now spread to her lympth nodes. The spread to the lympth nodes may never have happened as 2 months passed with misdiagnosing.
We are now trying to desperately save my dog, or at least slow down the grown of the mass, with the kind assistance from Kylie and North Down referral with chemo whilst she is still lively and energetic.
Google Good Reviews #: 126
Google Reviewer Name (Good Review): Liz Elms
Google Good Review: Excellent service ,friendly staff very helpful looked after my Rottie with love and care.
Reviews last 30 Days: 1
Bad Review Percentage: 6%
Bad Reviews Top 10: 1
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Keyword Location: Veterinary Services Bromley, London
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5. DEALS AND SPECIAL OFFERS
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6. SOCIAL MEDIA ENGAGEMENT
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Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipNIKClhp2jmcwH-3J3jgxz4bTVmm8vfHv-_bMKT=w374-h615-k-no
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Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.