Category: Bar

1. GENERAL INFORMATION:
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Company Name:  Mala Indian Kitchen & Bar

Address:  37 Westferry Circus

City:   London

State/Region:  England

Postal Code:  E14 8RR

Country:  GB

Website URL:  http://www.malarestaurant.com/

Phone:  020 7719 0080

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email:  admin@malarestaurant.com

Website Type:  Wix.com Website Builder

Blog:  didn't find

Blog URL: 

 

2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form:  didn't find

How Fast Does This Their Website Load up

Desktop Site Load Time:  10.0

Mobile Site Load Time:  11.7

SSL Verified:  SSL verified

 

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage:  didn't find

Microformatscitation:  didn't find

Click To Call on page: found

Facebook Connection:  Yes

Google+ Connection:  No

Pinterest Connection:  No

YouTube Connection:  No

Twitter Connection:  Yes

Instagram Connection:  Yes

Mobile Responsive:  found

Mobile Optimized Site:  found

Chatbot:  not using a chatbot

Citations:  0

Keyword:  indian restaurant Barnet, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  Indian restaurant

Categories:  Indian restaurant,Bar,Shisha bar,Restaurant,Indian takeaway,Punjabi restaurant

Google+ URL:   https://www.google.com/maps/place/Mala+Indian+Kitchen+%26+Bar/data=!3m1!4b1!4m2!3m1!1s0x0:0xc2f0af904ddc5a7e

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
==========================

Google Reviews #:  336

Google+ Score:  4.3

Google My Business Videos:  11

Top Maps Company:  Mayhek

List of Competitors:  Kricket Soho | Red Spice | Veva Vegan – West Hampstead | 1947 Restaurant, Bar & Pizza Kitchen | Chennai Dosa | Taste of Lahore Cricklewood | Zaffrani

Google Bad Reviews #:  59

Google Reviewer 1, Name (Bad Review):  Life of Vinesh

Google Bad Review 1:  Really bad service, no set coordination. Was not even busy! For a central based restaurant very unprofessional.

Google Reviewer 2, Name (Bad Review):  Hello Happy

Google Bad Review (2):  I made a booking 24 hours in advance for 2:30pm by calling the restaurant directly. I explained to the female staff member when making the booking that as I was travelling from quite a distance, I may run late and so asked if it would be ok If I arrived for 3pm. She confirmed it would be ok as they did not have many bookings for the afternoon.

The day of the booking, it turned out I was running late due to traffic and so I called the restaurant advising that I will arrive for 3pm. They explained that the restaurant closes at 3pm and that they re-open at 6pm! I was baffled as the lady who booked me in the day before did not advise me of this and confirmed as above. I was extremely disappointed with the incorrect information provided from the staff and the massive inconvenience caused for mine and my families day.

Nonetheless, I still attended the restaurant at 6pm as I promised my family to take them to eat at this place for my birthday. I arrived and spoke to the owner (Vinny Sandhu), explaining my frustrating experience with his staff who had mis-informed myself. As I was trying to explain he could not help but to speak over me and would not allow me to finish a sentence. He clearly could not take any criticism and was very Cocky comparing his restaurant to his sister's in Birmingham which he claims his is way better. He was making excuses for his staff, advising me she had just started hence her mistake on timings and bookings and that I should have looked at his website regarding the opening times. I advised him if im calling directly to make a booking and have not booked via online, I expect his staff to provide me with correct information at the outset!

He did advise that he would ensure that the rest of our experience from that moment would be pleasant and he would take care of us personally. I took his word for it and ordered food.

The samosas came out and were extremely dry and stale as if they had been cooked the night before and were just reheated in the microwave. The service was extremely slow, we had asked for several condiments and drinks 4- 5 times from several waiters. I was furiated at how slow the service was which delayed our evening even more. Eventually the bill came and the owner had a cheek to charge for Somosas which I sent back and service charge despite all that had happened prior to my arrival and during my visit.

I requested to speak with Vinny regarding the bill and explained to him my on going frustration and the audacity him/his staff had to charge for service charge. He said sarcasticly “so what do you want the food on the house?” I was shocked at his abrupt approach and his degrading attitude towards myself and my sister who were visiting London for the weekend with our small children . He made myself and my sister feel very uneasy and uncomfortable with the way he came across. He was extremely arrogant and shallow as a person to speak to two women with 3 young children in the way he did.

He continued to abruptly demand and answer from me and so I said I honestly don't know what to say but call it 50% of the Bill for the inconvenience.
As soon as I gave him my response which he was demanding, he agressivly snatched the bill from the table and said abruptly ” Nah, I'd rather not take your money, you have it on the house and I honestly don't give a £%*$ whether you come back here or not”. I was honestly lost for words and was furiated, I didn't reduce myself to his level as I had 3 small children with me as well as my sister and was suppose to be celebrating my birthday which him and his shallow self ruined for us. I ​walked out of his disgraceful place and presence in shock!

Vinny clearly has no class,self respect or respect for others. He is a disgrace to society and I am pleased to say I will never be returning back to this pathetic restaurant ever again!

Google Good Reviews #:  230

Google Reviewer Name (Good Review):  Mich Elle

Google Good Review:  Super tasty food, fair price and great service. Ah, ++ views 🙂 almonds + pistachio Naan is a must try!

Reviews last 30 Days:  32

Bad Review Percentage:  18%

Bad Reviews Top 10:  3

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  0

Website Backlinks:  0

Website Title:  Home | Mala Restaurant | Canary Wharf London | England

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  indian restaurant Barnet, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  0

PPC Adwords Monthly Budget($): 0

Google Analytics:  didn't find

Google Tag Manager:  didn't find

FB Retargeting Pixel:  did not find

Display Ad Retargeting:  didn't find

 

5. DEALS AND SPECIAL OFFERS
==========================

Groupon Offer: 

Groupon Offer Title: 

Groupon Purchases: 

Groupon Offer Expiration: 

 

6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:  https://twitter.com/malaindian

Twitter ID:  @MalaIndian

Twitter Tweets #:  19

Twitter Followers #:  8

Twitter Likes #:  0

Facebook Page URL:  https://www.facebook.com/malarestaurant

FB Likes #:  1181

FB Followers #:  1247

FB Posts In Last 30 Days:  0

FB Last Posted Days Ago:  36

FB Last Post Date:  July 07, 2022

FB Last Post Text:  Treat your taste buds with our hearty vegetarian delights #vegetarian #indianfood #chillipaneer #dhalmakhani #roti #malaindiankitchen #canarywharf #canaryriverside #foodporn #london #riversidedining #letseat

FB Last Post Image:  https://lookaside.fbsbx.com/lookaside/crawler/media/?media_id=10166322364320084

FB Desktop Cover URL:  https://scontent-lcy1-1.xx.fbcdn.net/v/t1.6435-9/140239771_10164621204580084_8260127277047726591_n.jpg?stp=dst-jpg_p960x960&_nc_cat=100&ccb=1-7&_nc_sid=a26aad&_nc_ohc=5sUQsTraGVkAX8gHWRC&_nc_ht=scontent-lcy1-1.xx&oh=00_AT_ZbU9ZmZYGDtrkJhJ-qRBB6nVCNlTfRz4E9S-lTLdQJQ&oe=631DE387

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipM9NhBlAUhM1w0FWxnarWtla44vbn7xLVUguFuq=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  https://pbs.twimg.com/profile_banners/1370872013569556491/1615677374/1500×500

YouTube URL: 

YouTube Subscribers:  0

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn't find

Instagram URL: 

Posts #: 

Instagram Followers #: 

Instagram ID: 

Pinterest URL: 

Pinterest Followers #:  0

Boards #:  0

Pins #:  0

 

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.