Category: Asian restaurant

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1. GENERAL INFORMATION:
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Company Name:  Spice Village Southall ™

Address:  185-189 The Broadway

City:   Southall

State/Region:  England

Postal Code:  UB1 1LX

Country:  GB

Website URL:  https://www.spicevillagerestaurants.co.uk/southall/

Phone:  020 8574 4475

Owner  First Name: 

Owner Last Name: 

Year Started:

Employees: 

Revenue Estimate: 

Email:  INFO@SPICEVILLAGE.CO.UK

Website Type:  LayerSlider 6.11.1 – Multi-Purpose, Responsive, Parallax, Mobile-Friendly Slider Plugin for WordPress.

Blog:  found

Blog URL:  https://www.spicevillagerestaurants.co.uk/blogs/

 

2. WEBSITE PERFORMANCE AND SECURITY:
==========================

Contact Form:  didn't find

How Fast Does This Their Website Load up

Desktop Site Load Time:  1.5

Mobile Site Load Time:  0.9

SSL Verified:  SSL verified

 

3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage:  didn't find

Microformatscitation:  didn't find

Click To Call on page: found

Facebook Connection:  Yes

Google+ Connection:  Yes

Pinterest Connection:  Yes

YouTube Connection:  Yes

Twitter Connection:  Yes

Instagram Connection:  Yes

Mobile Responsive:  found

Mobile Optimized Site:  found

Chatbot:  not using a chatbot

Citations:  1

Keyword:  Catering Services Barking, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  Caterer

Categories:  Caterer,Asian restaurant,Banquet hall,Catering food and drink supplier,Pakistani restaurant,Indian restaurant,South Asian restaurant,Wedding venue

Google+ URL:   https://www.google.com/maps/place/Spice+Village+Southall+%E2%84%A2/data=!3m1!4b1!4m2!3m1!1s0x0:0xdf917f32efadf90f

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #:  2760

Google+ Score:  4.0

Google My Business Videos:  10

Top Maps Company:  Newrest

List of Competitors:  Greenleaf Catering & Event Management | Manesh Catering

Google Bad Reviews #:  754

Google Reviewer 1, Name (Bad Review):  Kirijan Varatharajan

Google Bad Review 1:  One of the worst Asian restaurants I have been to in my life. Southall has authentic fresh cuisines but this restaurant is an embarrassment. Old chicken mixed into the curry as you can see in the pictures. The menu is misleading as it has one ordinary dish in a different name under the restaurant special. Breakfast says everyday 9 am to 1pm except Friday. But the guy told us it is only on Saturday and Sunday. On top of that they cant even add up a bill to the correct amount. Please do not waste your money here

Google Reviewer 2, Name (Bad Review):  Zainab Hasan

Google Bad Review (2):  I live locally and would go to this restaurant regularly before lockdown & during lockdown I have been ordering from them regularly too! I ordered the Haleem which I’ve ordered before and it’s been fine, but this time it was so salty it was inedible to the point that I had to add lots of water to it and boil it through to lessen the taste, after which it was still inedible and so I had to discard it. I called the restaurant to let them know because it’s not cheap. You spend quite a bit for a small portion; but rather than apologise and find a solution to replace it which is what would have happened if I was in the restaurant itself, they said they tried the Haleem and it was fine and that whilst they apologise, IF there was a “genuine” issue they would have done something. I cannot tell you how insulted I was to be dismissed like this, and to have them imply that I was lying by saying that my issue wasn’t genuine. Then why are you apologising for. Don’t apologise then. It’s a verb. An action word, if you’re going to apologise do something to rectify the issue. Who wastes their time calling up a restaurant on a Saturday night to make a complaint for the fun of it?! Had they offered to replace it and solve this, chances are I would have said don’t worry about it, because at the very least I would have known that they were being genuine their end, and that it was being taken seriously, but it’s the sheer audacity for a local business i’ve been supporting for years to dismiss me, and tell me that my experience couldn’t possibly have been my experience because they checked their end and there wasn’t an issue. How can you tell me and challenge what was my personal experience?! I ate it. You didn’t eat what I ate?! This is the problem with ordering a takeaway, once you’re at home some of these restaurants think they can absolve themselves. There needs to be a better system if you’re relying on people to order takeaways from you because customers just loose trust.

Even if there wasn’t an issue, the fact that I was so unhappy, shows this restaurant doesn’t value my business at all. If that’s the case I’ll take it elsewhere. When I asked the person I was speaking to for his name because he was rude and dismissive and I explained that I wanted to call back to speak to a manager he refused to give his name, which was unfair because he new my name. Again, if I was in the restaurant he would have a name badge and I would know and it seemed like a cop out in order to avoid any accountability. I guessed that I was speaking to someone called Inam Ul Haq, and I knew this was his name because as explained I come here regularly and I recognised the voice. The moment I said this he refused to answer and passed the phone over to his colleague. I spoke to his colleague Ibrar Khan who accidentally confirmed I was speaking to Inam. He too was also dismissive and told me that because I am younger than him I should speak to him with decency. My age is irrelevant. I am an unhappy customer because what I ordered and expected is not what I received and age is irrelevant. Again another cop out to avoid accountability. Unfortunately I have no choice but to put this on trip advisor. Don’t come here if you expect decent customer service, you won’t get none!

Google Good Reviews #:  1426

Google Reviewer Name (Good Review):  Amira Adan

Google Good Review:  Aksa was brilliant and took good care of us!!! Definitely the best pakistani restaurant!!! Well worth the trip here.

Reviews last 30 Days:  90

Bad Review Percentage:  27%

Bad Reviews Top 10:  1

IP Bad Reviews #:  0

IP Bad Reviews: 

YP Reviews #:  0

YP Bad Reviews #:  0

YP Bad Reviews: 

Keywords In Homepage:  0

Website Backlinks:  0

Website Title:  SPICE VILLAGE | SOUTHALL

Keyword In Title:   did not find

City In Title:  did not find

Keyword Location:  Catering Services Barking, London

Monthly Search Volume:  0

PPC Adwords Daily Budget($):  0

PPC Adwords Monthly Budget($): 0

Google Analytics:  found

Google Tag Manager:  didn't find

FB Retargeting Pixel:  did not find

Display Ad Retargeting:  didn't find

 

5. DEALS AND SPECIAL OFFERS
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Groupon Offer: 

Groupon Offer Title: 

Groupon Purchases: 

Groupon Offer Expiration: 

 

6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:  https://twitter.com/spice_village

Twitter ID:  @spice_village

Twitter Tweets #:  2955

Twitter Followers #:  2009

Twitter Likes #:  0

Facebook Page URL:  https://www.facebook.com/spicevillageofficial

FB Likes #:  3943

FB Followers #:  4052

FB Posts In Last 30 Days:  0

FB Last Posted Days Ago: 

FB Last Post Date: 

FB Last Post Text: 

FB Last Post Image: 

FB Desktop Cover URL:  https://scontent-lcy1-1.xx.fbcdn.net/v/t39.30808-6/277584296_4848449075267552_4708755031486579944_n.jpg?stp=dst-jpg_s960x960&_nc_cat=102&ccb=1-7&_nc_sid=e3f864&_nc_ohc=Jf86iMiZ-4UAX9MVxM5&_nc_ht=scontent-lcy1-1.xx&oh=00_AT_RO5U8A-EzWc9LAsouUJ00rkJtzKha3cfrAzbGd0JMgA&oe=62E8E93E

SOCIAL MEDIA ACCOUNT COVER

Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipPaU9JLao5FCMNM2xsT_YPJrYfd29-Y2M4WpVvK=w374-h615-k-no

Youtube Cover URL:  did not find

Twitter Cover URL:  https://pbs.twimg.com/profile_banners/1339023216/1585656583/1500×500

YouTube URL:  https://www.youtube.com/channel/UCCg2nCtmpicGnv5NEE-MRWg

YouTube Subscribers: 

YouTube Views:  0

YouTube Videos:  0

YouTube Video Search:  found

Google Video Search:  didn't find

Instagram URL:  https://www.instagram.com/spicevillageofficial/

Posts #:  27600

Instagram Followers #:  962

Instagram ID:  @spicevillageofficial

Pinterest URL:  https://www.pinterest.co.uk/spicevillageuk/

Pinterest Followers #:  153

Boards #:  67

Pins #:  327

 

Disclaimer.

The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.