The Rosie Lee Cafe & Deli Bromley England BR2 9LD Coffee shop

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1. GENERAL INFORMATION:
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Company Name:  The Rosie Lee Cafe & Deli

Address:  24 Homesdale Rd

City:   Bromley

State/Region:  England

Postal Code:  BR2 9LD

Country:  GB

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Phone:  020 8466 6777

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2. WEBSITE PERFORMANCE AND SECURITY:
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3. SEO AND SOCIAL MEDIA CONNECTIONS
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Citations:  0

Keyword:  coffee shop Bromley, London

Ranking On The 1st Page:  didn't find

Ranking On The Map:  didn't find

1st Category:  Coffee shop

Categories:  Coffee shop,Breakfast restaurant,Cafe

Google+ URL:   https://www.google.com/maps/place/The+Rosie+Lee+Cafe+%26+Deli/data=!3m1!4b1!4m2!3m1!1s0x0:0x2aaf2b1f17945590

Owner Verified:  Yes

 

4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #:  245

Google+ Score:  4.6

Google My Business Videos:  0

Top Maps Company:  1917 chill cafe

List of Competitors:  Taste-Bud | Insomnia Coffee Company | Waitrose & Partners Café | Grounded Brothers | Greggs | Chaplin’s Café | Creams Cafe Bromley

Google Bad Reviews #:  17

Google Reviewer 1, Name (Bad Review):  Caroline McHardy

Google Bad Review 1:  Really bad today my mum and I eat or takeaway from here regularly but today was really bad. I picked up my order only to find when I got home the toasted sandwich was stone cold, the cheese wasn't even melted.

I also didn't get my vanilla milkshake, I phoned to complain and got a really rude abrupt response. They said I should have asked for it melted, toasted sandwiches usually are? And then they said it was my fault for forgetting the milkshake but I was handed the bag with my order and I just assumed everything was in there. Rude on the phone, not sure if I would go back only to get my refund. Been visiting Rosie's for years what's gone wrong?

Google Reviewer 2, Name (Bad Review):  Serkan Mehmet

Google Bad Review (2):  TERRIBLE ONCE AGAIN. Its been 4 years since I last tried this Cafe and needless to say nothing has changed!!!! Food was atrocious, burger patties are the cheapest of the cheap, in a half pounder all I could taste was cheese and the fries were refried and disgusting. No offer of sauce on the burger or the chips and when I questioned a meal deal on the 1/2 pounder the lady at the counter was one of the rudest people I have ever come across. Not sure how they stay in business but will be making sure everyone in Bromley knows to stay as far away from this place as possible so no one has to suffer from this substandard quality of food and possibly the rudest staff I have ever had the displeasure of meeting!!!!! Looking forward to the new cafe opening up the road from this place

EDIT AFTER RESPONSE FROM CAFE
Quite honestly its funny that the cafe owners haven't understood that the nature of my complaint was with the attitude of the staff that served me and the quality of the food. I'm more than happy to pay whatever is charged if the food and service deserve it but the attitude was unneeded and its something that should be addressed as I am not the only customer of yours that says it.

FYI I don't work in the food industry nor do I have a food establishment, I seek good quality food with a smile, thankfully I have found a cafe that offers just that (don't worry I won't name them here)

Google Good Reviews #:  184

Google Reviewer Name (Good Review):  Robin Morgan

Google Good Review:  Great hot food really good portions and friendly service

Reviews last 30 Days:  2

Bad Review Percentage:  7%

Bad Reviews Top 10:  2

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Keyword Location:  coffee shop Bromley, London

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5. DEALS AND SPECIAL OFFERS
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6. SOCIAL MEDIA ENGAGEMENT
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Google+ Cover URL:  https://lh5.googleusercontent.com/p/AF1QipPVu6pGU6tOs7qN4or88dYBeFjmWUOg55D6qP4=w374-h615-k-no

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