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1. GENERAL INFORMATION:
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Company Name: Modern Comfort Systems, Inc.
Address: 100 Airport Dr
City: Westminster
State/Region: England
Postal Code:
Country: GB
Website URL: http://www.moderncomfortsystems.com/
Phone: (410) 876-2200
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email:
Website Type: Visual Composer – drag and drop page builder for WordPress.
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 3.1
Mobile Site Load Time: 3.0
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: found
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: No
Twitter Connection: No
Instagram Connection: Yes
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 0
Keyword: HVAC Services City of Westminster, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: HVAC contractor
Categories: HVAC contractor,Air conditioning contractor,Air conditioning repair shop,Furnace repair service,Central Heating Service
Google+ URL: https://www.google.com/maps/place/Modern+Comfort+Systems%2C+Inc./data=!3m1!4b1!4m2!3m1!1s0x0:0x500b731c12039312
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 197
Google+ Score: 4.6
Google My Business Videos: 0
Top Maps Company: Air Serve Systems Ltd 24Hr (Homes & Businesses)
List of Competitors: Air Design Services Heating & Cooling | Aire One Heating and Cooling | Donaldson Heating and Air Conditioning
Google Bad Reviews #: 18
Google Reviewer 1, Name (Bad Review): Frederick Rohlfing
Google Bad Review 1: My fiance and I wanted to have our heating system checked in our house since we hadn't had it looked at after being in our house for 2 years. A relative recommended Modern Comfort as they used them for oil delivery, so I scheduled a routine check-up for the day before Thanksgiving. After the work was done, Thanksgiving morning our heat wouldn't work. We called the emergency technician out, and he said the hose between the vacuum chamber and switch might have gone bad, so he replaced it. Heat came on, and he left. We ran around for Thanksgiving and left the heat turned down for the day. Thanksgiving night, once again, our heat wouldn't come on. Called the emergency technician out again just before midnight. This time, he says the pressure switch is bad and needs to be ordered and replaced. He jiggled the switch until the heat “worked”. The following week, a different technician came out to replace the pressure switch. At this point, I had to take time off work. He replaced the switch and the heat appeared to “work”. He also told me, when asked if he wanted to see the previous paperwork, that he didn't because he didn't want to know what any of the other technicians before him thought and he didn't trust their opinions. He left, but before he did, he said our control board was throwing a code about a heat safety element being open, but didn't look into it. I thought he had… A few days later our heat didn't work. Now, a 5th visit is needed. The technician who came out said that now a heat limiting switch, that keeps the unit from overheating is bad, and that's what is throwing the code and making the heat turn off when the unit gets too hot and it needs replacing. For the time being, he said what they do is take the switch out of the unit, drop it on the floor and sometimes that can cause the switch to reset. He did that, and the heat appeared to “work” again. He also showed distrust in the other technicians work. He also informed me that the technician who originally came to our house had quit a few days later after our job. Half a week later, the switch is in which they failed to call and tell me. I only found out by calling myself. A guy came out and replaced the heat limiting switch, at which point my fiance now had to take time off work for.
What a company… not even their own people have any trust in what the other technicians think and do, let alone actual customers.
This was a routine heat check-up based on a good recommendation. Our heat was fine. It was a proactive request. This took from November 27-December 9 to have resolved, and I'm not any where confident that our heat is fully fixed. Since then, our heat has worked, but I have not fully tested it by turning it up super high to see if it shuts off for high heat. I don't want our heat going out in the middle of winter if I don't need it to. If it comes to pass that something is still messed up, I will NEVER call this company back. I will call real heating professionals to come check our heat. I also am tempted to do just that anyway as I don't trust anything that was performed by Modern Comfort. The only good side of this whole problem is that Modern Comfort only charged us for the initial visit, which I was reluctant to even pay after all of this nonsense.
Google Reviewer 2, Name (Bad Review): George Mattingly
Google Bad Review (2): Tevis supplies my heating oil and services my HVAC equipment. They do a nice job though they are a tad expensive.
This review is for their Home Division selling home appliances and propane.
They solicited me for a propane log set and propane tank for my fireplace. Promising a $750 savings on a new propane tank. No disclaimers in the mailing.
When I arrived at their store in Hempstead I was told that was only for a limited selection of gas logs and would not cover what I needed. The old “bait and switch”.
I let them come out to my home to measure and provide a quote. Turns out that two different groups are involved, the appliance guys and the propane guys. They don’t communicate.
You get two separate quotes.
I decided that if I had to project manage the sales process the rest of the job would likely be a first class Charlie Foxtrot-so I passed.
Hoping someone in leadership reads this and takes effective action.
Google Good Reviews #: 169
Google Reviewer Name (Good Review): Ken W
Google Good Review: They are great. My wife and I were very pleased with the service we received for our hvac system maintenance.
Reviews last 30 Days: 21
Bad Review Percentage: 9%
Bad Reviews Top 10: 0
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: Modern Comfort Systems: HVAC Service & Repair in Westminster MD
Keyword In Title: did not find
City In Title: did not find
Keyword Location: HVAC Services City of Westminster, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: found
Display Ad Retargeting: found Google
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
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6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL:
Twitter ID:
Twitter Tweets #: 0
Twitter Followers #: 0
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/moderncomfortsystems
FB Likes #: 0
FB Followers #: 0
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: did not find
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipPipWHsYPxVJSVHfjPw2F9dNJGc4JYtTlUsfwXF=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: did not find
YouTube URL:
YouTube Subscribers: 0
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL:
Posts #:
Instagram Followers #:
Instagram ID:
Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.