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1. GENERAL INFORMATION:
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Company Name: Homebase – Richmond
Address: 84 Manor Rd.
City: Richmond
State/Region: England
Postal Code: TW9 1YB
Country: GB
Website URL: https://store.homebase.co.uk/richmond/84-manor-road?utm_source=google&utm_medium=Yext&y_source=1_MTUxNjY5NzMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
Phone: 0345 640 7092
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email:
Website Type: Unknown
Blog: didn't find
Blog URL:
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 8.3
Mobile Site Load Time: 16.5
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn't find
Microformatscitation: didn't find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: Yes
Pinterest Connection: Yes
YouTube Connection: Yes
Twitter Connection: Yes
Instagram Connection: Yes
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 32
Keyword: Fencing Services Camden, London
Ranking On The 1st Page: didn't find
Ranking On The Map: didn't find
1st Category: Home improvement shop
Categories: Home improvement shop,Bathroom Supply Shop,Flooring Shop,Home Furniture Shop,Garden centre,Hardware Shop,Kitchen supply shop,Lighting Shop,Paint shop,Storage facility
Google+ URL: https://www.google.com/maps/place/Homebase+-+Richmond/data=!3m1!4b1!4m2!3m1!1s0x0:0x9d1c4bb17eac5545
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 825
Google+ Score: 3.7
Google My Business Videos: 0
Top Maps Company: Lawsons
List of Competitors:
Google Bad Reviews #: 309
Google Reviewer 1, Name (Bad Review): Sharon Young
Google Bad Review 1: Very disappointed the first time I've been to Homebase in months expecting to buy lots of lovely plants but there wasn't anything there at all just a few pansies
Google Reviewer 2, Name (Bad Review): Tim Bowden
Google Bad Review (2): Perhaps the poorest customer service I have ever received.
I wanted some shelf brackets.
Website showed two in stock in Richmond. I reserved them and they would be ready in 3 hours.
Went to store three hours later to collect. I was told they had not “been picked”, but I could get them off the shelf myself.
I was given directions to where I would find them. I was sent to the wrong part of the store. When I worked out where the correct part of the store was, they were not there on the shelf.
I went back to the front desk and asked the staff to find them. 10 minutes later, they admitted they couldn't, and offered to order me one in.
Now, I had made a special trip to Richmond (because they were in) so I asked if they could be sent to my local homebase. “No, sorry we can't do that.”
I gave up at this point, told them to forget it and walked out. The round trip took me an hour.
Quite simply, they should have offered to send them to my house. That would be customer service.
Google Good Reviews #: 286
Google Reviewer Name (Good Review): Thomas Methven
Google Good Review: Closing down soon, with very good sales on most things. Very convenient shop for DIY materials.
Reviews last 30 Days: 21
Bad Review Percentage: 37%
Bad Reviews Top 10: 4
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 0
Website Backlinks: 0
Website Title: Homebase Richmond | Hardware store in Richmond
Keyword In Title: did not find
City In Title: did not find
Keyword Location: Fencing Services Camden, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 4502.87
PPC Adwords Monthly Budget($): 135086
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: didn't find
Display Ad Retargeting: didn't find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: https://twitter.com/homebase_uk
Twitter ID: @Homebase_uk
Twitter Tweets #: 8549
Twitter Followers #: 62724
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/homebase
FB Likes #: 426002
FB Followers #: 436741
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: https://scontent-lhr8-2.xx.fbcdn.net/v/t39.30808-6/290796219_5660813743929776_5837741315026249835_n.jpg?stp=dst-jpg_s960x960&_nc_cat=102&ccb=1-7&_nc_sid=e3f864&_nc_ohc=MviV0tWeaxcAX9HYy8r&_nc_ht=scontent-lhr8-2.xx&oh=00_AT_qO-heJ_d1NzedwXi5MieTZu_fYrO970I-6kNBzRoy-A&oe=6303FEE9
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipOd49QD1EwWpg7vr86f8yi0rXg7joFXYLOFfhWj=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: https://pbs.twimg.com/profile_banners/376095793/1646215646/1500×500
YouTube URL: https://www.youtube.com/channel/UCjuN4TecrS-BqbY65Magryw
YouTube Subscribers:
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn't find
Instagram URL: https://www.instagram.com/homebase_uk
Posts #: 152000
Instagram Followers #: 2018
Instagram ID: @homebase_uk
Pinterest URL: https://www.pinterest.co.uk/homebaseuk
Pinterest Followers #: 12121
Boards #: 34
Pins #: 1098834
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently Up-to-date and cannot be held responsible for any decisions made by the viewer on account of the information on this page.