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1. GENERAL INFORMATION:
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Company Name: Herts Air Conditioning
Address:
City:
State/Region: England
Postal Code:
Country: GB
Website URL: http://www.hertsaircon.co.uk/
Phone: 01438 986008
Owner First Name:
Owner Last Name:
Year Started:
Employees:
Revenue Estimate:
Email: sales@hertsaircon.co.uk
Website Type: WordPress
Blog: found
Blog URL: https://www.hertsaircon.co.uk/blog/
2. WEBSITE PERFORMANCE AND SECURITY:
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Contact Form: found
How Fast Does This Their Website Load up
Desktop Site Load Time: 4.3
Mobile Site Load Time: 3.0
SSL Verified: SSL verified
3. SEO AND SOCIAL MEDIA CONNECTIONS
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Video On Homepage: didn’t find
Microformatscitation: didn’t find
Click To Call on page: found
Facebook Connection: Yes
Google+ Connection: No
Pinterest Connection: No
YouTube Connection: Yes
Twitter Connection: Yes
Instagram Connection: Yes
Mobile Responsive: found
Mobile Optimized Site: found
Chatbot: not using a chatbot
Citations: 17
Keyword: Air Conditioning Bexley, London
Ranking On The 1st Page: didn’t find
Ranking On The Map: didn’t find
1st Category: Air conditioning contractor
Categories: Air conditioning contractor,Service establishment
Google+ URL: https://www.google.com/maps/place/Herts+Air+Conditioning/data=!3m1!4b1!4m2!3m1!1s0x0:0x93f8f28035d1741f
Owner Verified: Yes
4. ONLINE REPUTATION AND MARKETING SCORE
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Google Reviews #: 20
Google+ Score: 4.6
Google My Business Videos: 1
Top Maps Company: Courts Air Conditioning
List of Competitors: RSI Professional | Cool Electrics | Stow Air Conditioning Services | Coolair24 Ltd | Frost Duval Ltd | Blue Sky Air Conditioning Ltd | Optimum Air Conditioning Ltd
Google Bad Reviews #: 2
Google Reviewer 1, Name (Bad Review): martin quinn
Google Bad Review 1: Don’t expect them to come back and fix a problem, even though it is only 12 months old and under a supposed 7 year warranty. No or limited response despite trying four+ times, ended up going elsewhere….
Google Reviewer 2, Name (Bad Review): Jonathan Davies
Google Bad Review (2): Great customer service, until things started to go wrong!
The pump malfunctioned almost straight away. They fixed it but the new one also broke. Two different pipes began leaking after a month, causing permanent water swelling in the walls. I also had to redecorate at great expense with no offer of compensation. Furthermore, the unit malfunctioned and was unusable.
The thing that really upset me and left me in tears was that, as soon as the leaks developed, the company immediately blocked my very polite calls and blocked/ignored all texts and emails from me. They even ignored my letters, which I was advised to post to them by the Citizens Advice Bureau prior to taking any case to the small claims court. I ended up not taking them to court as, if you’ve ever had to do this, you’ll know how time-consuming it is, and my family and I are very busy people.
I got another company to fix all the problems, at great expense. The other company was incredibly angry that Herts Aircon are allowed to trade after fitting a system like this so poorly. They also noticed other problems including low quality materials, poor pipework, missing lagging and a poor choice of pump which was inappropriate for the location and system. There are a lot of good aircon companies out there so take care you don’t end up with this one.
Update 10/10/21 (following response from the owner):
I am disappointed but unsurprised that the business response below offers nothing but obfuscation. To clarify:
– I had 3 independent engineers assess the work performed, and all independently communicated to me how poor the installation was and said the pump type used by the company was incorrect for that setting, suggesting it’s not a result of product failure.
– I made over 20 attempts at contact with no response over a number of months by telephone, text, WhatsApp, and post.
– On at least 2 occasions I physically showed company representatives the damage caused including waterlogged electrical sockets and swollen walls/ceiling and asked for compensation. Each time I was told someone would get back to me and no one ever did.
– There is no chance the company is going to refund me thousands of pounds in compensation unless I remove my review, which I am not prepared to do given the anger and upset this company has caused me.
Google Good Reviews #: 18
Google Reviewer Name (Good Review): Ben Prudence
Google Good Review: Jamie and his team were all professional and listened to what I needed. Install went smooth and everything works better than expected. I will deffo have the guys service my setup!
Reviews last 30 Days: 1
Bad Review Percentage: 10%
Bad Reviews Top 10: 2
IP Bad Reviews #: 0
IP Bad Reviews:
YP Reviews #: 0
YP Bad Reviews #: 0
YP Bad Reviews:
Keywords In Homepage: 47
Website Backlinks: 0
Website Title: Air Conditioning in Hertfordshire | Herts Air Conditioning
Keyword In Title: found
City In Title: did not find
Keyword Location: Air Conditioning Bexley, London
Monthly Search Volume: 0
PPC Adwords Daily Budget($): 0
PPC Adwords Monthly Budget($): 0
Google Analytics: found
Google Tag Manager: found
FB Retargeting Pixel: didn’t find
Display Ad Retargeting: didn’t find
5. DEALS AND SPECIAL OFFERS
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Groupon Offer:
Groupon Offer Title:
Groupon Purchases:
Groupon Offer Expiration:
6. SOCIAL MEDIA ENGAGEMENT
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Twitter Page URL: https://twitter.com/HertsAirCon
Twitter ID: @HertsAirCon
Twitter Tweets #: 82
Twitter Followers #: 13
Twitter Likes #: 0
Facebook Page URL: https://www.facebook.com/HertsAirConditioning
FB Likes #: 579
FB Followers #: 709
FB Posts In Last 30 Days: 0
FB Last Posted Days Ago:
FB Last Post Date:
FB Last Post Text:
FB Last Post Image:
FB Desktop Cover URL: https://scontent-man2-1.xx.fbcdn.net/v/t1.6435-9/123789526_391258822240995_2194139785915734168_n.png?stp=dst-png_s960x960&_nc_cat=104&ccb=1-7&_nc_sid=e3f864&_nc_ohc=w63o2lhLt2gAX-yuUp4&_nc_ht=scontent-man2-1.xx&oh=00_AT8fWZ70s516gzrtoy14jBLstnAvvJkRc7vwRXlPJeGtCw&oe=62FF8C51
SOCIAL MEDIA ACCOUNT COVER
Google+ Cover URL: https://lh5.googleusercontent.com/p/AF1QipNh_ZP6XHPOFyskG73lNdk3gUmOu7QrF2ogv3Ya=w374-h615-k-no
Youtube Cover URL: did not find
Twitter Cover URL: https://pbs.twimg.com/profile_banners/1163423205006151680/1566555712/1500×500
YouTube URL: https://www.youtube.com/channel/UCNkTki05jb2atz-1j2deAfg?view_as=subscriber
YouTube Subscribers:
YouTube Views: 0
YouTube Videos: 0
YouTube Video Search: found
Google Video Search: didn’t find
Instagram URL:
Posts #:
Instagram Followers #:
Instagram ID:
Pinterest URL:
Pinterest Followers #: 0
Boards #: 0
Pins #: 0
Disclaimer.
The accuracy of this information was correct at the time of sourcing and may have changed online since the time of sourcing. QLM.Direct cannot guarantee that this information is currently UpToDate and cannot be held responsible for any decisions made by the viewer on account of the information on this page.